This document, read together with the applicable service T&Cs & our
policies sets out the terms and conditions applicable to your use of our
services.
1. Who is who in this Agreement?
We are Kayko Group Ltd., a private company registered under Rwandan
laws. We provide you with our Point-of-Sale and bookkeeping services
("Kayko" or "we" or "us")
You - refers to the applicant or our customer, depending on the
context which includes your authorized representatives, successors
and permitted assigns.
Authorized Representatives - Only individuals you appoint as
authorized representatives can act on your behalf regarding our
services. It's your responsibility to establish safeguards and
controls to prevent misrepresentation, fraud, unwanted or
unauthorized transactions, and any other unauthorized actions on
your behalf. If applicable, you're also responsible for your
employees' actions while they're employed by you.
Consequences of Someone Acting on Your Behalf - If someone acts on
your behalf, whether or not you authorized it, you'll be held
responsible for the value of all transactions made on your behalf.
You'll also be liable for any losses and costs resulting from
actions taken on your behalf. By agreeing to this, you acknowledge
the associated risks.
Transferring Rights and Obligations - You generally can't transfer
your rights or delegate your obligations to another party unless we
provide written consent.
Notification Responsibilities: You must inform our Support Team
immediately if:
You know or suspect any unauthorized actions related to our
services being taken on your behalf.
Your circumstances change in a way that could pose a risk to us.
You are placed under an administration order, sequestrated or
liquidated, or experience any other form of insolvency or legal
disability, including business rescue.
You receive notice that your business may be deregistered.
Your business is closed for any reason.
Authorized Account Holder - This is the person you nominate during
our onboarding process as the primary individual responsible for
managing your Merchant Account.
2. How does this Agreement work?
These are our general terms & conditions ("T&Cs") that outline the
rules for our overall relationship. The moment you start our online
signup process to use our services, you agree to follow these rules.
But remember, this doesn't guarantee you'll become our customer.
We'll let you know after our onboarding process.
For each service we provide, we have specific rules known as
"Service Terms and Conditions" or "Service T&Cs." When you use a
particular service, you agree to abide by these rules. These rules,
along with our T&Cs, and our policies (which may be updated
periodically), collectively make up what we call the "Agreement."
The Agreement encompasses all our policies related to the provision
of our services, and these policies may be subject to changes and
updates over time.
So, make sure you read our T&Cs, Service T&Cs and policies
carefully, and remember them. If you want a quick summary or have
questions, contact us at contact@kayko.rw
Can we change our T&Cs and Service T&Cs? - Yes, we can. Unless the
Service T&Cs specify otherwise or if they are silent on the matter,
we might change them with or without telling you first. It's your
job to keep up with any changes we make.
What if you don't agree? – If you don't agree to any of our T&Cs or
Service T&Cs, or to any changes we may make, you should stop using
our services. If you continue to use our services then will we take
this as confirmation that you agree to our T&Cs, the applicable
Service T&Cs or the changes we have made.
Got questions about our Agreement? No problem! Talk to us, we are
here to help. You can find our contact details on our website and on
our app.
